Product Manager, Point of Sale

Product Management · Toronto, Ontario
Department Product Management
Employment Type Full-Time
Minimum Experience Experienced

Note:  This role could be 100% remote or hybrid - working out of our Toronto or Kitchener offices.


It's our time to scale. It's your time to be part of something big.


Tulip has built a retail mobile software platform that empowers leading retailers such as Mulberry, Chanel, Saks Fifth Avenue, Kate Spade, Coach, and Michael Kors to give mobile devices to their store associates so they can elevate service, sell more and provide a personalized experience.


Tulip was founded in 2013 with the vision to reinvent retail and shape the future in-store shopping experience. Tulip provides a SaaS-based mobile platform to empower retailers and better connect customer and store associate experiences. Tulip’s mission is to empower next generation retail associates with world-class mobile-first, cloud-first enterprise software that modernizes and transforms the in-store experience.


In 2021, Tulip announced that its newest product is Point of Sale - a new mobile-first, cloud-based checkout solution that will empower retailers to deliver a differentiated retail experience without the maintenance burden that comes with legacy POS.


As a Product Manager for POS, you will help lead our efforts to deliver the next generation mobile checkout experience.


What you will do:

  • Define product strategy and optimize our customers’ experience using a variety of inputs, and clearly articulate rationale behind product decisions
  • Define product requirements and lead successful execution of initiatives
  • Engage closely with engineering and architecture to help determine the best technical implementation/design while balancing time-to-market needs
  • Partner with cross-functional teams at Tulip and external partners to design, build, launch, and market new product capabilities
  • Identify new growth opportunities via quantitative research, UX studies, and reviews of industry standard methodologies
  • Serve as the point person for your product area to leadership and across the organization


What you bring:

  • 3+ years of retail-tech, enterprise SaaS or related product management experience
  • Specific experience in POS/Checkout. 2+ years on product management, development, or implementation of Point of Sale systems.
  • Great relationship-building skills that shine when you’re talking with a customer, cross-functional partner, or engaging a diverse audience
  • Growth mindset, ability to see big picture and desire to play a key role in Tulip’s next big leap
  • Self-starter and track record of delivering results across the finish line


Tulip has perks, career progress, and an intimate culture. We have:

  • An excellent healthcare plan with no wait time, paid parental leave, and corporate gym rates.
  • A culture of openness and idea generation. We have weekly all-hands and quarterly town halls. We pride ourselves on our transparency and keeping it real. From the most senior to the newest team member, we give you access to decision makers and career building work.
  • The opportunity to grow and apply new skills be it hands-on or leadership. We prioritize diversity, inclusion, and building a community. We're a little weird but in a good way.
  • Embraced remote culture! Work remotely, permanently, and full-time.
  • Ability for employees in many roles to choose to work a 4½ or 4-day week.
  • A “workcation” benefit that’ll let you work reduced hours in order to extend your vacations.


Why we are awesome.


Tulip is hungry and humble. When you join Tulip, you'll be part of a strong, thriving, diverse group of people who come from different disciplines, countries, and experiences. We do what we love and it shows in our unrelenting pursuit of affecting real change. We believe in investing in our people, building positive relationships with our customers, and treating our work like our craft. 


Tulip is at the cutting edge of technology. We work with big-name retailers. It's a chance to step up to solving complex technical problems and develop a deeper understanding of the retail world while being part of a niche startup style company. We don't fear failure; we embrace challenges. We're excited about taking the lesser known paths, using the open source tools and keeping up with the pace of evolving tech solutions. It's fun, it's fast, and it's future-focused.


Tulip gives back. Inspired, passionate, and committed people helped make us the successful company we are today. We challenge norms and put people before profits. Our CEO, Ali Asaria, created The Tulip Foundation, a charity controlled by all of us, the employees. We believe we can build a great company that changes the technical space while simultaneously giving back to society and the community.


Join us.


Feel like you can't tick all the boxes? If you have some of the skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply.


Tulip Retail is strongly committed to equal opportunities in employment. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of Tulip Retail.


Tulip Retail welcomes and encourages applications from people with disabilities. Accommodations are available by request for candidates taking part in all aspects of the selection process.

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  • Location
    Toronto, Ontario
  • Department
    Product Management
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced